Frequently Asked Questions

FBR (Federal Board of Revenue) digital invoicing is a government-mandated electronic invoicing system in Pakistan. It's designed to:

• Ensure transparent tax collection
• Reduce tax evasion and fraud
• Digitize business transactions for better record-keeping
• Enable real-time tax monitoring by FBR

All registered businesses must comply with FBR's point-of-sale (POS) integration requirements.

BANG ERP is fully integrated with FBR's systems and automatically:

• Generates invoices in FBR-required format
• Transmits invoice data in real-time to FBR servers
• Maintains proper audit trails for all transactions
• Calculates and applies correct tax rates automatically
• Provides QR codes for invoice verification

Tax rates vary based on business type and products/services. Common rates include:

• Standard GST: 17% on most goods and services
• Reduced rates for essential items
• Additional taxes for specific categories (luxury goods, tobacco, etc.)
• Withholding tax where applicable

Our system automatically applies the correct rates based on your business registration and product categories.

Creating an FBR-compliant invoice is simple with BANG ERP:

• Log into your dashboard and navigate to "Create Invoice"
• Select customer or add new customer details
• Add products/services with quantities and prices
• System automatically calculates taxes and generates FBR invoice number
• Review and submit - invoice is automatically sent to FBR

Once an invoice is submitted to FBR, it cannot be modified. However, you can:

• Issue a credit note to reverse the original invoice
• Create a new corrected invoice
• Contact our support team for assistance with special cases

All credit notes and adjustments are also reported to FBR for complete transparency.

BANG ERP offers multiple ways to share invoices:

• Print directly from the system with QR code for verification
• Download as PDF for email sharing
• Send via WhatsApp integration
• Share invoice link for online viewing
• Thermal printer support for POS receipts

Registering your business is a straightforward process:

• Visit our website and click "Get Started"
• Provide your NTN (National Tax Number) and business details
• Upload required documents (NTN certificate, CNIC)
• Our team will verify and activate your account within 24-48 hours
• Receive login credentials and start issuing compliant invoices

Yes, BANG ERP supports multi-user access with role-based permissions:

• Admin: Full access to all features and settings
• Manager: Access to reports, invoices, and customer management
• Cashier: Invoice creation and basic operations only
• Custom roles can be configured as per your needs

Each user gets unique login credentials for accountability.

To reset your password:

• Click "Forgot Password" on the login page
• Enter your registered email address
• Check your email for the reset link
• Create a new strong password
• For security, we recommend changing passwords every 90 days

Yes, BANG ERP offers various integrations:

• Accounting software (QuickBooks, Xero, etc.)
• E-commerce platforms (Shopify, WooCommerce)
• Payment gateways for online transactions
• Custom API for your existing systems
• WhatsApp Business for customer communication

Contact our team for specific integration requirements.

BANG ERP has offline capabilities:

• Invoices can be created in offline mode
• Data is stored locally and synced when connection is restored
• Automatic retry mechanism for failed FBR submissions
• Real-time sync status indicator in the dashboard

However, we recommend stable internet for real-time FBR compliance.

Yes! BANG ERP is available on multiple platforms:

• Web application accessible from any browser
• Android app available on Google Play Store
• iOS app available on Apple App Store
• Full feature parity across all platforms
• Real-time synchronization between devices